DELIVERY INFORMATION

All ROZE GOLD pieces are carefully handcrafted and prepared with attention to detail.

PROCESSING TIME

Orders are usually prepared and dispatched within 1–3 working days.
Custom jewellery pieces may require additional time depending on the complexity of the design. You will be informed of the timeframe before we begin.

SHIPPING TIME

UK delivery typically takes 2–4 working days after dispatch.

Please note that delivery times are estimates and may vary depending on the courier and external factors.

PACKAGING

All items are securely packaged to ensure they arrive in perfect condition.

URGENT ORDERS

If you need your order by a specific date, please contact us before placing your order and we will do our best to accommodate your request.

RESPONSIBILITY

Once your order has been dispatched, we are not responsible for delays caused by the courier. However, we will always assist you in tracking your parcel if needed.